PK88 Privacy Policy

1Who We Are

PK88 operates the online gaming platform available at pk88.bz, offering Live Casino, Fish Games, Bingo, sports betting and related services to players in Pakistan. For the purposes of this Privacy Policy, "PK88", "we", "us" and "our" refer to the operators of the pk88 platform.

This Privacy Policy applies to all personal data collected through the pk88 website, the pk88 mobile app and any related communications such as support emails or account notifications. By registering for or using a pk88 account, you confirm that you have read and understood this policy.

2Data We Collect

The personal data we collect falls into three broad categories: information you provide directly, information generated through your use of the platform, and information we receive from third parties such as payment providers.

We do not collect sensitive personal data such as biometric information, health records or political opinions unless specifically required for identity verification under applicable regulatory obligations.

3How We Use Your Data

PK88 uses the personal data we collect for the following purposes. Each use is tied to a legitimate operational need – we do not process your data for purposes unconnected to the pk88 platform.

• Account management: Creating and maintaining your pk88 account, verifying your identity and age, and keeping your account secure.
• Processing transactions: Handling PKR deposits via JazzCash, Easypaisa, Raast and bank transfer, and processing withdrawal requests to your registered payment method.
• Platform delivery: Enabling you to access Live Casino, Fish Games, Bingo, sports betting and other pk88 features. Without your data we simply cannot provide the service.
• Fraud prevention and security: Monitoring account activity to detect unusual patterns, prevent fraudulent transactions and protect both players and the platform.
• Responsible gaming: Using your gaming activity data to identify potential signs of problem gaming and, where appropriate, reaching out with information about managing your play.
• Customer support: Responding to your enquiries, resolving disputes and providing assistance with account or technical issues.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players use pk88 and improve the experience for everyone.
• Communications: Sending you account notifications, transaction confirmations and, where you have opted in, information about promotions and bonuses available on pk88.

PK88 does not use your data for automated decision-making that produces significant legal effects on you, such as automatic refusal of withdrawals, without human review.

4Legal Basis for Processing

Every time PK88 processes your personal data, there is a lawful basis for doing so. The main legal grounds we rely on are:

• Contractual necessity: Processing required to deliver the pk88 service you have signed up for – account creation, deposits, withdrawals, game access.
• Legitimate interests: Fraud detection, platform security, responsible gaming monitoring and improving our service – activities that are in both your interest and ours.
• Legal obligation: Identity verification and transaction record-keeping required under applicable laws and regulations.
• Consent: Where we send you optional marketing communications about pk88 bonuses and promotions, we do so only with your explicit opt-in consent, which you can withdraw at any time.

5Sharing Your Data

PK88 does not sell or rent your personal data to any third party. Your data may be shared in the following limited circumstances, and only to the extent necessary:

• Payment processors: JazzCash, Easypaisa, Raast, banks and card processors receive the financial data needed to complete your transaction. They process this data under their own privacy policies and applicable financial regulations.
• Identity verification providers: When we need to verify your identity or age, a specialist third-party verification service may receive the relevant documents. This data is used solely for verification and is not retained for any other purpose.
• Technology and infrastructure partners: Service providers who host or maintain pk88 platform infrastructure may process data on our behalf under strict data processing agreements.
• Legal and regulatory requirements: If we are required by applicable law, court order or regulatory authority to disclose certain data, we will do so. Where legally permitted, we will inform you of such requests.
• Business transfers: In the event of a merger, acquisition or sale of pk88 assets, user data may transfer to the new entity. We would notify registered users before such a transfer takes effect.

6Payment Data and PKR Transactions

All financial transactions on pk88 are conducted in Pakistani Rupees (PKR). Payment data is among the most sensitive data we handle, and we take additional care with it.

• Full payment account credentials (such as your JazzCash PIN or bank login) are never stored by pk88. We store only the references needed to match a transaction to your account.
• Transaction history – amounts, dates and payment method references in PKR – is retained as part of your account record for the period set out in Section 7.
• Payment data is transmitted over encrypted connections and is not accessible to pk88 staff beyond those with a specific operational need to review it.
• Withdrawals are always returned to the payment method registered to your verified account. We do not redirect funds to third-party accounts.

7Data Retention

PK88 keeps your personal data for as long as your account is active and for a period after account closure as required by applicable legal and financial record-keeping obligations. The general retention approach is:

• Active account data: Retained for the duration of your account relationship with pk88.
• Transaction records: Retained for a minimum of five years after the relevant transaction, in line with financial record-keeping requirements.
• Identity verification documents: Retained for the period required by applicable verification and anti-fraud obligations, typically no longer than five years after account closure.
• Support communications: Retained for up to three years to assist with ongoing or future enquiries and dispute resolution.
• Technical and device data: Typically retained for up to 12 months for security and platform improvement purposes.

When data is no longer needed and there is no legal requirement to retain it, it is securely deleted or anonymised so that it can no longer be linked back to you.

8Your Data Rights

You have meaningful rights over your personal data. PK88 is committed to making it straightforward for you to exercise them. Here is a summary of what you can request:

To exercise any of these rights, contact our support team with your request. We will respond within 30 days. We may need to verify your identity before actioning your request to protect your account.

9Cookies and Tracking

PK88 uses cookies and similar technologies on the pk88 website and app. Cookies are small files stored on your device that help the platform function correctly and allow us to understand how it is being used.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and remember your preferences during a visit. You cannot opt out of these without breaking core platform functionality.
• Analytics cookies: Help us understand aggregated usage patterns – which games are popular, where players encounter difficulties, how the app is performing. This data is anonymised and used solely to improve pk88.
• Security cookies: Assist in fraud detection and prevention by flagging unusual access patterns.

PK88 does not use third-party advertising cookies or tracking pixels that share your behaviour data with ad networks. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use the platform.

10Security Measures

PK88 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect data against unauthorised access, accidental loss, alteration or disclosure.

• All data transmitted between your device and pk88 servers is encrypted using industry-standard TLS protocols.
• Passwords are stored as one-way hashes – not as plain text – so that even pk88 staff cannot see your password.
• Access to personal data within pk88 is restricted on a need-to-know basis. Staff can only access the data relevant to their specific operational role.
• Payment and identity data is subject to additional security controls beyond those applied to standard account data.
• We monitor our systems continuously for signs of security incidents or unusual access patterns.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. If you suspect your pk88 account has been compromised, change your password immediately and contact our support team.

11Minors and Age Verification

PK88 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of our standard account registration and ongoing compliance process.

If we discover that a registered account belongs to a person under 18, the account will be closed immediately, any balance will be withheld pending investigation, and all associated personal data will be deleted beyond what is required for record-keeping purposes.

If you believe that a minor has created an account on pk88, please contact our support team immediately so we can investigate and take appropriate action.

12Changes to This Policy

PK88 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws or the way the platform operates. When we make material changes, we will notify registered users via email or through a prominent notice on the platform before the changes take effect.

The "Last updated" date at the top of this page indicates when the current version was published. We recommend checking this page periodically so you are always aware of how your personal data is being handled.

Your continued use of pk88 after a policy update has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

13Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how pk88 has handled your personal information, please get in touch with our support team. We aim to respond to all privacy-related enquiries within 30 days.

For responsible gaming concerns, please visit our Responsible Gaming page which includes guidance on self-management and setting limits on your pk88 account.